About LD

HomeAbout LD

About LD

LD GmbH was founded in 1993 as a Bulgarian - German company with a clear purpose to bring the best European machines and automation components within reach of Bulgarian industry. More than 30 years later, we are the official partner of over 20 leading manufacturers from Italy and Germany, serving a client base of more than 10 000 companies and maintaining the largest pneumatic components warehouse in the country with over 14 000 items in stock. For most of our products, we provide certified warranty and post-warranty service.

Mission:

Our mission is to enhance the efficiency of industry by making new technologies, machines and components accessible and applicable to every client.

 
Vision and goals:
1. To be the primary partner for automation solutions for businesses in Bulgaria.
2. To support the development and competitiveness of our clients through real technical expertise.
3. To build and develop a motivated, highly qualified team that our clients can rely on.

Values:
1. Teamwork - we believe in the power of working together and growing through shared success.
2. Customer focus - our goal is to build lasting trust and earn the highest appreciation from those we serve.
3. Quality - we offer a wide range of products from leading manufacturers with proven and verified quality.
4. Innovation - we embrace innovation as the foundation of progress and continuously follow what is new in our field.
5. Responsibility - towards our work, our clients and our colleagues.


Structure:

LD GmbH has a developed network of offices, warehouses, regional representatives and service throughout the country:

- A team of 46 highly qualified employees;
- Head office and warehouse in Sofia, with an area of a 1200 m²;
- Central warehouse in Sofia with more than 14 000 items on stock;
- Office and warehouse in Plovdiv,Varna and Shumen;
- Regional sales representatives in  Stara Zagora, Burgas, Ruse, Gabrovo, Veliko Tarnovo, Pleven, Vidin, Blagoevgrad;
30years experience 46employees 4commercial facilities
The company was founded in 1993 as a Bulgarian-German venture with goals and visions focused on innovation and precision.
1994 the company realizes first import of components, setting the start of creating a warehouse, maintaining stocks and laying the foundation for future development and growth.
Since 2001, LD GmbH has been using ERP system for processing orders, purchase and sale invoices, for managing warehouse and service activity, for accounting and finance.
Since 2009 г. LD GmbH is ISO 9001: 2015 certified.
Since 2012, LD GmbH has implemented Microsoft CRM system for effective management of trade activities and customer service.
Developed network of offices and representatives throughout the country / warehouses in Sofia, Plovdiv, Shumen and Varna; Central warehouse in Sofia with more than 14 000 different items on stock; the biggest warehouse of pneumatic components – more than 8000 items; A team of 46 highly qualified employees; Auto park of 30 cars;

Contact us:
Tel: 02 931 97 30; 926 90 11
Mobile: 0886 120 106
Fax: 02 926 90 25
Е-mail: info@ld-gmbh.com

Working time:
Monday-Friday 7.30-19.30
Saturday 9.00-14.00		 Address:
5, Asen Yordanov Blvd., 1592 Sofia, Bulgaria

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Certificates

Certifications and standards

- Since 2009, LD GmbH has implemented a quality management system in accordance with ISO requirements, with main goal - constantly improving the efficiency and quality of work;
- LD GmbH is ISO 9001: 2015 certified


Effective business solutions

  • Since 2001, LD GmbH has been using ERP system for processing orders, purchase and sale invoices, for managing warehouse and service activity, for accounting and finance.
  • Since 2012, LD GmbH has implemented a CRM system for effective management of trade  activities and customer service.


Customer register

Through the implementation of CRM system LD GmbH:
- maintains a client register of more than 10,000 Bulgarian and foreign companies represented on the Bulgarian market;
- Improves customer service;
- Reduces the average processing time of a new query;
- Observes customer feedback;
- Helps product and sales specialists to meet customer expectations;
- Monitor the effectiveness of marketing campaigns;
- Tracks the complete sales cycle;
- Tracks for potential customers and deals
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Contact us
for more information
0886 120 106 info@ld-gmbh.com
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