Certificates

Certifications and standards

- Since 2009, LD GmbH has implemented a quality management system in accordance with ISO requirements, with main goal - constantly improving the efficiency and quality of work;
- LD GmbH is ISO 9001: 2015 certified


Effective business solutions

  • Since 2001, LD GmbH has been using ERP system for processing orders, purchase and sale invoices, for managing warehouse and service activity, for accounting and finance.
  • Since 2012, LD GmbH has implemented a CRM system for effective management of trade  activities and customer service.


Customer register

Through the implementation of CRM system LD GmbH:
- maintains a client register of more than 10,000 Bulgarian and foreign companies represented on the Bulgarian market;
- Improves customer service;
- Reduces the average processing time of a new query;
- Observes customer feedback;
- Helps product and sales specialists to meet customer expectations;
- Monitor the effectiveness of marketing campaigns;
- Tracks the complete sales cycle;
- Tracks for potential customers and deals

Technical certificates

Write us

Head office Sofia
see all offices
Contact us:
Tel: 02 931 97 30; 926 90 11
Mobile: 0886 120 106
Fax: 02 926 90 25
Е-mail: info@ld-gmbh.com

Working time:
Monday-Friday 7.30-19.30
Saturday 9.00-14.00
Address:
5, Asen Yordanov Blvd., 1592 Sofia, Bulgaria

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